Returns & Exchanges

We want you to be completely satisfied with your purchase from Cobble Hill Puzzles USA. If you are not happy with your item, you may return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Pack Your Items

  Place the items in their original packaging with all tags attached to ensure your return is accepted.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, we will issue a refund to your original payment method within 5-7 business days.